Privacy Policy

1TOUCH COMMUNICATIONS » Privacy Policy
  1. Introduction

1Touch Communications (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information obtained through our website, communications, and services.

  1. Information We Collect

We may collect the following types of information when you interact with us:

  • Contact information, such as name, email address, phone number, and company name
  • Information you voluntarily submit through our contact forms or communications
  • Communications content related to inquiries, service requests, scheduling, or support

We do not knowingly collect sensitive personal information beyond what is required to conduct business.

  1. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and requests
  • Schedule meetings, installations, or service appointments
  • Provide updates related to your account, services, or implementations
  • Communicate operational or support-related information

We do not use your information for unsolicited marketing communications without explicit consent.

  1. Text Messaging (SMS Communications)

When you provide us with your mobile number and/or initiate contact, you consent to receive text messages from 1Touch Communications related to your inquiry, scheduled meetings, service updates, or support information.

  • Message frequency varies
  • Message and data rates may apply
  • You may opt out of receiving text messages at any time by replying STOP
  • You may reply HELP for assistance

We do not send marketing or promotional text messages without explicit opt-in consent.

We will never sell, rent, or share your mobile number with third parties for marketing or promotional purposes.

  1. Consent and Opt-In

If our website includes a contact form, users may be asked to affirmatively consent to receive text messages by selecting a checkbox stating:

“I consent to receive text messages from 1Touch Communications regarding my inquiry. Msg & data rates may apply. Reply STOP to unsubscribe.”

Consent is not required to browse our website.

  1. Information Sharing

We do not sell or trade personal information. We may share information only with trusted service providers when necessary to operate our business (such as communications platforms), and only to the extent required to deliver services.

  1. Data Security

We take reasonable administrative and technical measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

  1. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

  1. Your Rights

You may request to review, update, or delete your personal information by contacting us directly. You may opt out of SMS communications at any time by replying STOP.

  1. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

  1. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact:

1Touch Communications
Email: info@1touchcomm.com
Phone: (512) 737-4080
Website: https://www.1touchcomm.com

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